Order Cancellation Policy

Cancellation Window: Customers may request order cancellations within 12 hours of placing the order.

Cancellation Process: All cancellation requests must be submitted via email to contact@snowsuet.com.

Eligibility for Cancellation: Requests received after 12 hours will be reviewed on a case-by-case basis. Approval is not guaranteed, especially if the order has been processed or shipped.

Refunds: Approved cancellations will be refunded in the original form of payment. Please allow 2-3 business days for processing.

No-Change Window: Once an order has been processed, changes cannot be made. Customers are encouraged to review orders carefully before confirming.

Contact Information: For cancellation requests and inquiries, contact us at contact@snowsuet.com or call +1 469 638 2973 Monday to Friday: 9:30 AM – 6:30 PM (ET).

Policy Updates: This cancellation policy is subject to change without prior notice.