1. Cancellation Window: Customers may request order cancellations within 12 hours of placing the order.

2. Cancellation Process: All cancellation requests must be submitted via email to contact@snowsuet.com.

3. Eligibility for Cancellation: Requests received after 12 hours will be reviewed on a case-by-case basis. Approval is not guaranteed, especially if the order has been processed or shipped.

4. Refunds: Approved cancellations will be refunded in the original form of payment. Please allow 2-3 business days for processing.

5. No-Change Window: Once an order has been processed, changes cannot be made. Customers are encouraged to review orders carefully before confirming.

6. Contact Information: For cancellation requests and inquiries, contact us at contact@snowsuet.com or call +12073091714 Monday to Friday: 9:30 AM – 6:30 PM (CST)

7. Policy Updates: This cancellation policy is subject to change without prior notice.